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Tabaje FAQ — All your questions answered

Everything you need to know about Tabaje — from registration to withdrawal — all in one place. Clear, simple answers.

40+ Common Questions
Full answer in English
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Detailed FAQs for each section are available below

Registration & Login

Learn how to open an account, log in, and reset your password — everything you need to know.

Deposits & Withdrawals

How to deposit and withdraw via Mobile Banking and e-wallets, and how long it takes.

Bonuses & Offers

Welcome bonus, free spins, referral bonus — how to claim them and how to use them.

Games & Betting

Common questions answered about slots, Sports Betting, Live Casino, and bingo.

Security & Account

KYC verification, password protection, two-step authentication, and account management.

Responsible Gaming

Questions about deposit limits, self-exclusion, and responsible gaming tools.

To register, you will need: Full name, an active email address, mobile number, and a strong password. You must also be at least 18 years old. The full registration process takes just 2 minutes. KYC verification may be required at withdrawal — in that case, a national ID or passport will be needed.

Yes, after registration a OTP will be sent for account verification. You can still log in without verifying your email, but some features may be limited. Email verification is recommended to access all features.

Absolutely. On Tabaje, Email or mobile number — You can log in with either. Logging in with your mobile number sends you an OTP. This is especially convenient for users who tend to forget their email.

On the login page, "Forgot your password?" link. Enter your registered email or mobile number — a reset link or OTP will be sent to you. Use it to set a new password. The process typically takes under 5 minutes.

No. Under Tabaje's policy, each individual is allowed only one account permitted. If multiple accounts are detected, all of them may be suspended and balances forfeited.

Yes. If you want to permanently delete your account, [email protected]Email us at. Before doing so, withdraw your account balance. You can also temporarily disable your account through self-exclusion.

Tabaje supports several deposit methods:
  • Mobile Banking (various operators)
  • E-wallets
  • Bank Transfer
  • Cryptocurrency (specific coins)
The full list of currently available payment methods can be found in the Cashier section of your account.

The minimum deposit varies by method — generally BDT 500–1,000 onwards. The maximum limit depends on your account verification level. Check the cashier section of your account for exact details.

For Mobile Banking and e-wallets, processing time is typically Instantly or within 10 minutes credited to your account. Bank transfers may take 1–3 business days. If it takes longer than 30 minutes, please contact support.

Once KYC verification is complete, it typically takes Within 24–48 hours withdrawal is processed. Mobile banking and e-wallets are faster. Your first withdrawal may take a little longer due to verification.

KYC (Know Your Customer) is the identity verification process. Before withdrawing, you may be asked to submit a photo of your national ID or passport along with a selfie. This helps secure your account and To prevent money laundering, helps.

Tabaje generally charges no extra fees for deposits or withdrawals. However, your payment provider may apply their own charges. Network fees may apply for cryptocurrency withdrawals.

A welcome bonus is automatically credited on your first deposit after registration. In some cases, you may need to Promo Code may be required. To view bonus terms and conditions, visit Terms and Conditions Read more.

A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. For example, a bonus of 1,000 BDT with a 20x wagering requirement means you would need to BDT 20,000 bet must be wagered. Each bonus has its own terms and conditions.

Free Spins are generally On select slot games eligible. The specific games where they can be used are listed in the bonus offer details. Check the "Bonuses" section of your account to view active Free Spins.

You'll find a referral code or link in your account. Share it with a friend — once they register and make their first deposit, Both Get a Bonus Referral bonuses are not unlimited — they apply up to a set number of referrals per month.

Yes, some bonuses can be cancelled before you claim them. However, once wagering has started, cancelling a bonus may result in that bonus amount being forfeited. It is always a good idea to read the terms and conditions carefully before accepting any bonus.

On Tabaje, you'll find:
  • Slots — Thousands of different slots games
  • Sports Betting — Including cricket, football, tennis, and more
  • Live Casino — With real dealers
  • Bingo — Multiple types
  • Table Games — Blackjack, roulette, and more

Live betting lets you place bets in real time while a match is in progress. Odds change moment to moment, and you can bet on a variety of outcomes — such as Next goal, Man of the Match, total runs and more.

RTP (Return to Player) is the percentage of total bets a game returns to players over the long run. For example, a 96% RTP means an average return of 96 BDT for every 100 BDT wagered. This is a theoretical average — actual results for each session may vary.

Yes. All games on Tabaje are mobile-friendly. Tabaje App Downloading the app gives you a better experience. You can also play in your browser — no separate installation required.

Tabaje games are certified by accredited RNG (Random Number Generator) technology. Third-party auditors review these regularly. RTP and volatility for slot games are listed in the game info section.

In Sports Betting, Bet Cash Out feature lets you partially or fully cash out a bet on an ongoing match (where available). Confirmed bets generally cannot be cancelled. If a match is cancelled, your stake will be refunded.

No. Tabaje never sells user personal information or shares it with third parties without consent. For more details, see our Privacy Policy Read more.

From your account settings, "Security" section and enable Two-Factor Authentication. Every new login will be verified via OTP sent to your mobile. With 2FA active, unauthorized access to your account becomes virtually impossible.

Change your password immediately and [email protected]Let us know. Log out of all devices from the active sessions section of your account. Tabaje will never ask for your password by email or SMS — if you receive such a message, treat it as a phishing attempt.

Each case is investigated individually. Reporting promptly and cooperating with the investigation gives Tabaje the best chance to help. To stay safe, Strong Password & 2FA Use it.

Yes, but for security reasons this cannot be done directly from Settings. Contact Support and identity verification is completed before the change is applied. The process typically takes 2–3 business days.

From your account settings, Responsible Gaming section. Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing it takes 7 days.

No. While self-exclusion is active, no promotional emails, bonuses, or marketing communications will be sent. You will also be unable to log in to your account during the exclusion period.

Reach out via Tabaje's live chat or email — we handle all matters with full confidentiality. For professional support, consult a mental health specialist. Our Responsible Gaming The page has detailed information.

Absolutely not. Tabaje strictly Anyone under 18 the platform is not permitted. Accounts found to belong to minors are closed immediately. If you know of a minor using an account, please report it right away.

Still need help? Our Bengali-speaking support team is available 7 days a week, 24 hours a day. Start a live chat or [email protected]Email us at

More Help need?

If you can't find your answer in the FAQ, contact our support team directly.

Contact Support

Our Bengali-speaking support team is always ready to help.

Live Chat
You can typically expect a response within 5 minutes.
Email Support
[email protected] — typical response time is 2–4 hours.
Support Hours
24 hours a day, 7 days a week.

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40+ FAQ Answers
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